Simple by Design

How CompanionCare Works

Whether you're a family looking for support or a companion ready to make a difference — the process is simple.

For Families

Step 1

Enter Your Needs

Input your postal code, preferred days/times, and interests for your loved one. Our algorithm finds the best matches within 12 km.

Step 2

Browse Companions

Review 3–5 ranked companion profiles with ratings, reviews, languages, and experience. Choose the best fit.

Step 3

Book Instantly

Select date and time in one-hour increments. Receive SMS confirmation with directions and companion details.

Step 4

Rate the Experience

After each session, rate your companion within 24 hours. This maintains our 4.7-star minimum quality standard.

For Companions

Step 1

Apply & Get Vetted

Submit your application and complete a vulnerable-sector police check via Certn and a 90-minute orientation.

Step 2

Build Your Profile

List your languages, interests, availability, and services. Families are matched to you algorithmically.

Step 3

Accept Bookings

Get notified of new booking requests and confirm within your response window. Automated SMS handles logistics.

Step 4

Get Paid

Payments are released from escrow after session completion. 93% of each $20/hr goes directly to you.

Your loved one deserves meaningful connection

Join over 2,400 families across British Columbia who trust CompanionCare to bring joy, engagement, and companionship into their loved one's daily life.